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About Us

Giving New Life to the Heart of the Community

Kiaat Private Hospital aims to deliver exceptional healthcare in a warm and embracing environment. The hospital is equipped with state of the art medical equipment enabling specialists at the hospital to deliver the best possible care to their patients. Our patient care philosophy is centered on our vision “Giving New Life to the Heart of the Community”. This is supported by our values of Honesty, Integrity, Excellence and Quality.

 

The hospital is based in Nelspruit Mpumalanga and services communities from surrounding areas throughout the Lowveld, Highveld and Lesotho. The hospitals reach also extends beyond our border to serve communities from neighboring countries including Mozambique and Swaziland.

 

Our Radiology Department boasts high end equipment that allows a variety of testing to be done on site. The package of services include MRI, CT scans, sonar, and a variety of commonly used x-rays. Included in our radiology offering, special mention is made to the Mammogram equipment which allows specialist to take a breast biopsy by using three dimensional location.

 

The hospital offers multiple surgical disciplines including: Orthopaedic surgery, Neurosurgery, General Surgery, Plastic Surgery, Ophthalmology, Ear Nose and Throat Surgery, Maxillofacial Oral Surgery as well as Thoracic Surgery and Urology Services.

 

The hospitals entire Maternity section known as the Mother and Child Care Unit, is housed in one “Birthing Unit”. The Unit provides a unique clinical yet hotel like birthing experience. Our carefully designed maternity packages ensure that families receive sufficient support before, during and after the birth of their new born. Our Mother and Child Care Unit includes a Neonatal ICU that is serviced by a Paediatrician specialising in neonatology. The Unit also hosts its own comfortable lounge for the waiting Dads and families to support expectant mothers. With the lovely view over the Lowveld from this Unit, and the skills of the Obstetricians, there is no better place for a family to welcome their new born into this world.

 

Another centre of excellence at Kiaat Private Hospital is that of our Intensive Care Unit. A specialised intensivist looks after patients in this unit with the aim of producing better clinical outcomes.

 

Our facilities also include a 24 hour Emergency and Trauma Unit. The unit is headed up by a clinical nursing specialist, specialising in emergency nursing.

 

Our hospital is also home to an in house Wellness Clinic that hosts Occupational Health screening.

 

Hospital

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Reception

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National Hospital Network

 National Hospital Network

Patient Safety Policy

Monitoring and Measuring = Proactive Risk Management

Risk management is an integral part of Kiaat Hospital Quality Assurance Strategy. This is part of the hospital’s objective to provide a safe environment for our patients and to provide high quality care.

Incidents and Complaints monitoring provides the hospital useful data as part of the hospital’s risk management process. The hospital also monitors Key Performance Indicators, the measure and audit of these findings, forms a key part of risk management.

The hospital measures specific clinical Key Performance Indicators, these are; Mortality review and the key outcome is whether the mortality was expected and unexpected. Key factors considered in the review are; The patient’s age, presenting diagnosis, treatment received, duration of admission, underlying conditions and time of death. These factors will allow for effective trend analysis.

Readmission within 30 days from discharge is also an important indicator that is monitored. The key outcome is the determination whether the readmission relates to the initial admission. Monitoring readmissions assists the hospital in reviewing whether patients are being discharged prematurely, it assists in monitoring of infections and the effectiveness of after care. The factors considered are; the duration between readmission and initial discharge, reason for readmission, diagnosis on initial admission, treatment received during initial admission and duration of initial admission. Measure of these findings helps the hospital improve the discharge processes and after care advice and planning.

The hospital also monitors returns to theatre within the same admission. The key outcome of measuring this indicator is to review complications following surgery, review unsuccessful procedures and to also review unnecessary invasive procedures. The key factors considered are; whether the procedures were done on the same admission, whether there was a second procedure done following the return to theatre and whether it relates to the first procedure, whether the procedure was planned or unplanned. The validation process will include ruling out planned procedures.

Finally, the hospital also reviews day case to in patient conversions. The key outcome of measuring this indicator is to review complications following surgery. The key factors considered are; the time of surgery, , diagnosis on admission, the type of procedure, time in and out of theatre and the reason for the overnight stay. The validation process will include ruling out procedures where the recommended length of stay is not day case.

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